How to Use Border Haul: A Step-by-Step Guide for Shippers

Introduction:
Shipping freight across the U.S.–Mexico border has long been plagued by inefficiencies, delays, and a lack of transparency. At Border Haul, we’re changing that. Our platform connects shippers with reliable transfer carriers, streamlining the cross-border process with smart technology and real human support.

If you’re a shipper looking to move trailers faster, safer, and smarter—this quick guide will show you exactly how to get started with Border Haul.

Step 1: Create a Shipper Account

Visit www.borderhaul.com and click “Sign Up” as a shipper. You’ll be asked to provide:

  • Your business name

  • Contact person’s name, phone number, and email

  • Billing address (U.S. or Mexico accepted)

After submitting, you'll receive an account confirmation email. Just click the link to activate your account.

Step 2: Post a Shipment

Once logged in, click “Post a Shipment” from your dashboard. You’ll enter:

  • Pickup location (U.S. or Mexico)

  • Delivery location

  • Trailer type: Dry Van, Reefer, Flatbed, Lowboy, Step Deck, or Tanker

  • Commodity (e.g., electronics, auto parts, produce)

  • Hazmat checkbox if applicable

  • Pickup & delivery contact names and phone numbers

  • Fixed pricing will auto-calculate (we’re keeping pricing transparent and simple)

After reviewing, click “Confirm Booking.”

Step 3: Make a Secure Payment

To ensure commitment and security for both sides, shippers pay a $130 deposit when posting a shipment. This amount is securely held using Stripe, our trusted payment partner.

(For full trailer loads, additional charges may apply depending on the route and equipment.)

Step 4: Track Your Shipment

After your shipment is posted, a verified transfer carrier will be assigned. You’ll be able to:

  • Track pickup and delivery status in real time

  • Message the Border Haul support team if any issues arise

  • Receive delivery confirmation when the trailer crosses the border

We handle cross-border compliance so you don’t have to.

Step 5: Get Receipt & Invoices

Once the delivery is complete, you’ll automatically receive a receipt and invoice to your registered email. Everything is streamlined for easy record-keeping and reimbursement.

Previous
Previous

How to Use Border Haul: A Step-by-Step Guide for Shippers